Effective Date: June 6, 2025
Fiberweb (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect information that we obtain through our website, www.fiberweb.us.com (the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect various types of information from and about users of our Site, including:
- Personal Information: This is information that can be used to identify you individually. We may collect personal information such as:
- Contact Information: Name, email address, postal address, phone number.
- Business Information: Company name, job title.
- Inquiry Information: Details you provide when you contact us through forms, email, or phone (e.g., questions about our products/services, requests for quotes, technical support inquiries).
- Non-Personal Information: This is information that does not directly identify you. We may collect non-personal information such as:
- Usage Data: Information about how you interact with our Site, including pages visited, time spent on pages, links clicked, and referring URLs.
- Device Information: IP address, browser type, operating system, device identifiers, and other technical information.
- Cookies and Tracking Technologies Data: Information collected through cookies, web beacons, and similar technologies (see Section 4 below).
- How We Collect Information
We collect information in several ways:
- Directly from You: When you voluntarily provide it to us, such as when you:
- Fill out a contact form on our Site.
- Request information or a quote.
- Subscribe to newsletters or other communications (if offered).
- Automatically Through Technology: As you navigate through and interact with our Site, we may use automatic data collection technologies to gather certain information about your equipment, Browse actions, and patterns. This may include:
- Google Analytics or similar analytics services.
- How We Use Your Information
We use the information we collect for various business purposes, including:
- To Provide and Improve Our Services:
- To respond to your inquiries and fulfill your requests.
- To provide you with information about our products and services.
- To operate, maintain, and improve the functionality and user experience of our Site.
- To analyze Site usage and optimize content.
- For Communication:
- To send you administrative information, such as updates to our terms, conditions, and policies.
- To send you marketing and promotional communications about Fiberweb products and services that may be of interest to you (where permitted by law and consistent with your preferences).
- For Internal Business Operations:
- To perform data analysis, audits, and research.
- To identify usage trends.
- To comply with legal obligations.
- To protect our rights and property.
- Cookies and Tracking Technologies
Our Site may use “cookies” and similar tracking technologies to enhance your experience and collect information about your Browse activities.
- What are Cookies? A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. Cookies are widely used to make websites work more efficiently and to provide information to the owners of the site.
- How We Use Cookies: We may use cookies to:
- Remember your preferences and settings.
- Analyze Site traffic and trends.
- Understand how users interact with our Site.
- Third-Party Cookies: We may also use third-party services (e.g., Google Analytics) that may set their own cookies to collect information about your activities on our Site and other websites. This information may be used to provide statistical analysis or targeted advertising.
- Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings preferences. You can typically set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
- Disclosure of Your Information
We do not sell your personal information. We may disclose your information to third parties in the following circumstances:
- To Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation or valid legal process (e.g., a subpoena or court order).
- Protect and defend the rights or property of Fiberweb.
- Act in urgent circumstances to protect the personal safety of users of the Site or the public.
- In the Event of a Business Transfer: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the successor entity.
- With Your Consent: We may disclose your information to other third parties with your explicit consent.
- Data Security
We have implemented reasonable physical, technical, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
- Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).
- Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.
- Your Rights (where applicable)
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Right to Access: The right to request copies of your personal information.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to Be Forgotten): The right to request that we erase your personal information under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal information under certain conditions.
- Right to Restriction of Processing: The right to request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the “Contact Information” section below. We may need to verify your identity before fulfilling your request.
10. Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to the practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Site after any such changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Fiberweb Email: contact@fiberweb.us.com
Postal Address: 211 Racine Drive, Suite 202 Wilmington, NC 28403
Phone: 910.833.1888
